Crisis & Emergency Communications
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Offering a solution to emergency managers who don't have the resources to deal with that "new social media thing: ...
One of the great things about the #smem community on Twitter (which is a great platform for the sharing of info and best practices) is the willingness of people to put forward their ideas and own lessons learned for the benefits of others. So, I can say that the idea I'm about to detail has been "borrowed" from colleagues in the US and elsewhere.
Imagine you're dealing with an incident or ongoing emergency in your small community (or even a large one) ...you might not necessarily have all the…
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The emergency & crisis communications blog channel has been created to focus on this important area of emergency management and to provide a chronological overview of a Project to Advance Crisis and Emergency Communications Practices
Recent Contributors
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Paul PETERS
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Patrice Cloutier
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Christel Ivanyshyn, ABCP CMMII (EM Professional)
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Amanda Patrick
Recent Comments
- Social media : a ble…Thanks for all the comments. I guess the point is that social media cannot be avoided by authorities when responding to incidents or emergencies. That's because our audiences expect it so they're informed ... and also because every event is now broadcasted either by or both by traditional and social media. The key? Organizations have to join the…
- Social media : a ble…Great article Patrice. I just posted my own lessons learned and wish i had saved myself the time and just read your article and pushed it out....
- Social media : a ble…Excellent article and great analysis, thanks for insight Patrice...it was interesting to follow in real time most of the afternoon into the evening. We have to be on top of the social media and at the very least be monitoring and correcting errors or rumors. The public has expectations, as research has been showing, that for those of us in…
- Social media : a ble…Thanks for a great article. I was made aware of the event via Twitter and was able to follow all afternoon. This highlights how important it is to participate in the social network sites.
- Social media : a ble…Interesting article Patrice. I find the difference in etiquette and how people use different platforms really interesting, and would be interested in your thoughts - is one platform 'better' than another, and if so, why?
- Social media : a ble…Thanks for the great article. Very timely as well. As a front line responder, I find this sort of insight and the recommendations invaluable. The double edged social media sword swings in my direction fairly often.
Thanks - Social media : a ble…Thank you for your article great Patrice. You have really highlighted all of the pros (benefits and opportunities) that social media provide during a major incident. Yes, on balance, there are new challenges (cons) with social media, and governments and emergency management authorities must continually refine thier emergency plans, response…
- Social media : a ble…Thank you for your excellent analysis and insights on the event Patrice. I look forward to following up on the links to the various technologies you provided in your article.
It is sad that such events happen, but unfortunately they are a reality that we have to factor into our emergency management programs, no matter how complex the task.… - Putting together a s…Thank you Patrice for posting an excellent overview of the social media listening activity. Although, as you have mentioned, there are still some unanswered questions about how all the pieces will fit together and integrate with the incident management system, you have presented an excellent case for social media listening before during and after…
- Putting together a s…I'm currently away from the office and will be back in the office on Feb. 21. In my absence, please contact John McBeth at 416-325-9686.
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