Crisis & Emergency Communications
Radio communications can be unreliable in underground tunnels and other large, complicated structures, posing a safety hazard for emergency responders. New tests of wireless emergency safety equipment by the National Institute of Standards and Technology (NIST) have defined the challenges more precisely and suggest how emergency communications might be improved.
NIST Tests in New York City Suggest How to Improve Emergency Radio Communications
The study is part of an ongoing NIST project, launched in 2008, supporting the development of performance metrics and laboratory tests for electronic safety equipment with two-way radio-frequency (RF) transmission capabilities. The New York tests focused on RF-based personal alert safety systems (RF-PASS), used by firefighters as distress beacons, but the test methods and path-loss results are applicable to other wireless devices such as handheld radios.
Follow this link to the summary: http://…
Some quick thoughts following the terror attacks of today ... why social media is now an absolute necessity for authorities ... as well as a major headache.
Reports of the Boston attacks came with lightning speed. Too fast to keep up in fact. The pictures and videos are horrific: This kind of event underscores the need to be prepared. We often worry about the big stuff: attacks against airplanes or nuclear plants. But what about the threats from within? From radicalized extremists using unsophisticated means? A whole look at our preparedness (in Canada and the US) should be in the cards now ...
So a few observations about today's events, media…
It's taken a while but I've put together a document that helps organizations determine where they sit in their progress on integrating social media into their emergency management program.
This is the last post in a series which started in late 2011. It focuses on my efforts to help organizations charter their course toward integrating social media into emergency management (SMEM). The previous posts:
Series introduction (October 12, 2011)
Part 1: starting from scratch (October 23, 2011)
Part 2: Setting objectives and measurement (October 23, 2011)
Part 3: Choosing your first social network (November 2, 2011)
I have the privilege to share my experiences in the use of social media with people working to develop basic elements of a social media training program destined mainly for municipal EOC staff.
There's no way around it: emergency managers have to take social media into consideration when they plan how their EOC will operate during incidents ... I'd make the same parallel with the incident command post for first responders ...
We all know however, there are varying degrees of acceptance and use of social media among the emergency management community in Canada and elsewhere. So the key is to convince executives and officials by showcasing the benefits of social listening during…
I"m just back from a trip to New York City where I'm working on a project to implement a social media monitoring (or listening) training project for a large organization. Here are some highlights of a presentation I gave to some of their key people involved in this initiative.
There are still skeptics (and thank God for them ! ... they help keep social media enthusiasts like me grounded ! ) who question the value of putting social media monitoring or listening among the priorities during an incident. I obviously beg to differ. In fact, I believe it's now a key consideration in trying to achieve a successful response to any emergency or crisis. Some arguments one might use to justify setting up a social media listening operation include:
- it makes a lot of sense…
A quick round up of some crisis communications tips taken from the headlines in the last few weeks.
I recently wrote a blog post on what lays ahead for crisis communications professionals in 2013. While I was preparing that particular post, the headlines and blogs were all about Jodie Foster first and Lance Armstrong later. All the while, the NRA also managed to grab my attention ... but not in a good way.
Let's get started ...We're all humans. We like stories about redemption,. second chances and new beginnings. In terms of crisis communications, this often requires some kind of public…
Thank-you to all my resources, and mentor Bill MacKay who helped me develop this wite paper on social media and the impact it has on how we do our jobs as Emergency Managers.
I've attached the document.....it's focus is on "why" we need to incorporate social media in Emergency Management. The next step now is to focus on the "how".
Thanks again to all who contributed. Hey....I got a passing mark!!!
I have written a series of post on my blog about the top 10 events related to social media in emergency management in 2012
As 2013 gets underway, it's important to look back at what the previous year brought in the long process towards integrating social media into emergency management (SMEM), BCP and crisis communications planning. In that regard, I have come up with a list of the top 10 SMEM events of the year. Here they are:
An unspeakable act of cruelty ...something so unimaginable ... but yet, one that seems far too common. What lessons to learn from it?
When truly horrific incidents happen, our mettle is tested beyond our wildest imagination. In that regards, we can only attempt to define the pain felt by the families of the victims of the school shooting in Sandy Hook, CT. Also, the lasting impressions in the minds of the first responders who attended the scene will certainly haunt them for a while.
What can we learn from this event. The first thing is that, although you are never fully prepared for this sort of thing, having an effective,…
The 23rd WCDM will bring delegates from over 40 countries within the fields of Emergency Management, Business Continuity, Emergency Response, Risk Management, IT Disaster Recovery, Disaster Management Research, Emergency Communications, Emergency Health, Security, HR, Environmental, Community Planning, as well as for the organizations which supply and service these professions.
The WCDM Call for Papers attracts submissions from more than 35 different countries and selected speakers are invited to this annual event which is currently in its 23rd year. The deadline to submit is Dec. 2, 2012.
We will also be looking for abstracts that deal with the impact of the global economic downturn in terms of reduced budgets and support for all aspects of disaster/emergency/crisis planning (mitigation, preparedness, response and recovery) and how practitioners can meet their…
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The emergency & crisis communications blog channel has been created to focus on this important area of emergency management and to provide a chronological overview of a Project to Advance Crisis and Emergency Communications Practices
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